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| This simulation is designed for customer service and sales teams. There are a number of variants of this simulation, with the central theme being to place participants in a role where they have a large amount of customer information, very little time, and tough sales and customer satisfaction targets to meet. Competing against other teams, the participants race to meet their targets ahead of everybody else and so secure their bonuses—but watch out for the pitfalls including other teams stealing your customer! |
