A seminar in which THM teams up with leading international close-up magician Etienne Pradier (as seen on the BBC’s Secrets of Magic) to bring alive the importance of getting your customer processes right first time, every time and creating truly memorable customer experiences. This unforgettable seminar has been extremely popular with audiences across the world from South America to Australia and Asia, and right across Europe. It is also extremely flexible and can be customised for any specific business message.